Backup Exec 25.1 Hotfix 648897

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Article ID: 100076824

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Description

 

This update will patch Backup Exec 25.1 (25.0.1193.1335) to Backup Exec 25.1 (25.0.1193.1364).

 

Issues Fixed / Enhancements

  • This update resolves critical job failures and unexpected crashes across M365 SharePoint, VMware, Hyper-V, Exchange, and Linux environments, particularly during restores, tape duplications, and consolidation jobs. It also improves system stability, updates security ciphers on port 3527, and fixes reporting display issues regarding data sizes.

Issue(s) Resolved

  • Custom reports do not display data size in MB/GB/TB.
  • M365 SharePoint: Fixed a critical "SaaS Connector Framework" error (67113886) that caused SharePoint backups to fail.
  • CASO Delegated differential VMware VM job fails with 0xe0009543 - Cannot get the configuration details of a VMware virtual machine.
  • Deduplication Queuing: Fixed a delay where VMDK restores from a Deduplication folder would remain queued for an extended time.
  • Fixed an issue where Exchange Transaction logs were not flushing correctly during Application GRT backups.
  • Updated and fixed encryption ciphers for the Backup Exec Server process on port 3527.
  • Fixed a bug where Dedupe Event ID 33 was incorrectly generated daily even when no cloud devices were configured.
  • Fixed failures in "Forever Incremental" jobs V-79-57344-38402 where volume information could not be retrieved during the consolidation.
  • Fixed an issue where Hyper-V VMs would fail to boot after being restored as a fixed disk.
  • Hyper-V backups to tape now correctly discover Windows Dedupe volumes within the virtual machine.
  • Resolved RALUS Linux agent error 0xe0009b61 occurring during redirected restores between Linux servers.
  • Duplicating jobs to LTO tape devices may cause the Backup Exec Job engine to stop.
  • Resolved several issues where the Backup Exec Remote Agent or Job Engine would unexpectedly stop during backups, specifically when handling deep directory paths, Hyper-V cluster nodes, backing up the Backup Exec server, or duplicate jobs to LTO tape devices.

 

Affected Versions

  • Backup Exec 25.1 x64bit Media Servers
  • Backup Exec 25.1 Agent for Windows Servers
  • Backup Exec 25.1 x64bit Remote Administration Console
  • Backup Exec 25.1 Remote Media Agent for Linux Servers
  • Backup Exec 25.1 Remote Agent for Linux and Unix Servers

 

Prerequisites

Administrative privileges are required to install this On-Demand Patch.

Backup Exec 25.1

 

Post-Requisites

  • A full backup is recommended after installing this On-Demand Patch.
  • Remote Agent for Windows Servers will need to be updated after installing this On-Demand Patch.
  • Remote Agent for Linux/Unix Servers (RALUS/RAMS) will need to be updated after installing this On-Demand Patch.
  • Update SDR media.
  • It is recommended to reboot the system(s) after applying an On-Demand Patch or Feature Pack.

 

Uninstalling this Update

This Update cannot be uninstalled.
 
 

Download Instructions

The patch can be downloaded from the Backup Exec Support Home.

How to Download Backup Exec, DLO, or System Recovery Products (100076812)

Filename: BE1193.1364R648897_x64bit.zip

Note: All patches mentioned here should be downloaded from the above link. After logging in, browse to the Downloads section to access this patch.

 

Issue/Introduction

Backup Exec 25.1 Hotfix 648897

Release Date: 2026-03-16

 

Additional Information

How to get updates for Backup Exec - Feature Pack, Service Pack, Hotfix, and Patches

How to Download Backup Exec, DLO, or System Recovery Products (100076812)