Backup Exec Product Lifecycle and End of Support Information

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Article ID: 100076805

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Description

Backup Exec Software Support Lifecycle Matrix



Product Version Release date ES starts SS starts EOSL date
Backup Exec 25.1 2025-10-06 Not Applicable Not Applicable 2029-04-30
Backup Exec 25.0 2025-02-03 Not Applicable Not Applicable 2029-04-30
Backup Exec 24.0 2024-09-02 Not Applicable Not Applicable 2027-02-03
Backup Exec 23.0 2024-03-04 Not Applicable 2025-09-02 2026-09-02
Backup Exec 22.2 2023-08-07 Not Applicable 2025-03-04 2026-03-04
Backup Exec 22.1 2023-03-06 Not Applicable 2025-03-04 2026-03-04
Backup Exec 22.0 2022-06-06 Not Applicable 2025-03-04 2026-03-04
Backup Exec 21.4 2021-12-06 Not Applicable 2023-06-06 2025-06-06
Backup Exec 21.3 2021-09-06 Not Applicable 2023-06-06 2025-06-06
Backup Exec 21.2 2021-03-01 Not Applicable 2023-06-06 2025-06-06
Backup Exec 21.1 2020-09-07 Not Applicable 2023-06-06 2025-06-06
Backup Exec 21.0 2020-04-06 Not Applicable 2023-06-06 2025-06-06
Backup Exec 20.6 2019-12-02 Not Applicable 2021-04-06 2023-04-06
Backup Exec 20.5 2019-09-02 Not Applicable 2021-04-06 2023-04-06
Backup Exec 20.4 2019-05-06 Not Applicable 2021-04-06 2023-04-06
Backup Exec 20.3 2018-10-23 Not Applicable 2021-04-06 2023-04-06
Backup Exec 20.2 2018-08-13 Not Applicable 2021-04-06 2023-04-06
Backup Exec 20.1 2018-04-02 Not Applicable 2021-04-06 2023-04-06
Backup Exec 20.0 2017-11-05 Not Applicable 2021-04-06 2023-04-06
Backup Exec 16.2 2017-07-30 Not Applicable 2019-04-02 2021-04-02
Backup Exec 16.1 2017-04-10 Not Applicable 2019-04-02 2021-04-02
Backup Exec 16.0 2016-11-06 Not Applicable 2019-04-02 2021-04-02
Backup Exec 15.0.5 2015-08-01 Not Applicable 2018-11-07 2019-11-07
Backup Exec 15.0.4 2015-04-18 Not Applicable 2018-11-07 2019-11-07
Backup Exec 15.0.3 2015-12-09 Not Applicable 2018-11-07 2019-11-07
Backup Exec 15.0.2 2015-10-20 Not Applicable 2018-11-07 2019-11-07
Backup Exec 15.0.1 2015-06-29 Not Applicable 2018-11-07 2019-11-07
Backup Exec 15.0 2015-04-06 Not Applicable 2018-11-07 2019-11-07

Issue/Introduction

The Software Support Matrix below lists the lifecycle and End of Support Life (EOSL) dates for Backup Exec Product versions including the components like Server and OS, Agent for Application and Databases, Storage Devices, Virtual Agent and SaaS Workloads

 

 

Additional Information

 

Support Lifecycle Phase Definitions

ES Starts: Extended Support Start Date
Is the end of the Primary phase of support, and the start of the Extended phase of support. Support during the Extended phase will require purchasing Extended Software Support (ESS) for an additional fee. "To be determined" indicates that the end of the Primary phase of support has not been set for this product release. 

SS Starts: Sustaining Support / Partial Support Start Date
Is end of the Extended phase of support, and the start of the Sustaining phase of support. Support during the Sustaining phase will require purchasing Sustaining Software Support (SSS) for an additional fee. "To be determined" indicates that the end of the Extended phase of support has not been set for this product release.

EOSL Date: End of Support Life Date
Is the point at which the software version has reached the end of its maturity and we no longer offer support of any kind. You must upgrade to a newer, supportable version in order to continue to receive any support. "To Be determined" indicates that End of Support Life date not been set for this product release.