Error Message

Red Hat Linux/Oracle Linux 9.x systems, libcrypt.so.1 library is installed by default. Backup Exec Agent for Linux depends on this library to run properly.

Red Hat Linux/Oracle Linux 10.x systems, libcrypt.so.1 library is not installed by default. It needs to be installed to run Backup Exec Agent for Linux properly.

 Perform Steps 1-7 on the Linux machine where libcrypt package not found is seen.

1)   Check if file libcrypt.so.1 exists in folder /lib64 or /lib

2)   If libcrypt.so.1 file is not found, check if there are any other file named libcrypt.so. in these folders.

3)   If there is any other file named libcrypt.so., then run the following soft link command :

ln -sf libcrypt.so. libcrypt.so.1

This command will create a soft link in the folder with file named libcrypt.so.1

4)   If there are no files with libcrypt.so. name are present it means that libcrypt package is not installed and should be manually installed on the machine.

5)   Copy libcrypt.so. file from folder /lib64 of Red Hat Linux/Oracle Linux 9.x machine to folder /lib64 of Red Hat Linux/Oracle Linux 10.x machine

6)   Once the libcrypt package is copied on Linux server perform steps 1 again to make sure that libcrypt.so.1 file exists.

7)   Run command “/etc/rc.d/init.d/VRTSralus.init start”, Backup Exec Agent for Linux would now start up successfully.