Microsoft M365 Exchange backup failure with SaaS Connector Framework Error 67113881/801 401 Access Denied (V-79-57344-43293)

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Article ID: 100074627

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Updated On:

Description

Error Message

Backup - SCF::\\\O365Family\O365Exchange
SaaS Connector Framework error: Error code: 67113881/801. Access is denied.  (401) HTTP Error. 
V-79-57344-43293 - SaaS Connector Framework error - Access was denied.

0xe000a91d - SaaS Connector Framework error - Access was denied.
SaaS Connector Framework error: Error code: 67113881/801. Access is denied.  (401) HTTP Error. 

Cause

Microsoft API issue.

 

 

Resolution

This issue is resolved in Backup Exec 25.0 Hotfix 237752

 

Issue/Introduction

During a Microsoft M365 Exchange backup, the job fails immediately with a SaaS Connector Framework Error 67113881/801.

Additional Information

ETrack: 4190587