Simplified Disaster Recovery (SDR) fails with error 0xe0008832

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Article ID: 100072810

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Updated On:

Description

Error Message

0xe0008832: The pass phrase that was provided does not match the pass phrase for the encryption key that is being recreated. Check the pass phrase, and then try again.

Cause

Encryption using the 256-bit AES (PBKDF2) option. 

During the SDR recovery, Salt information cannot be entered.

 

Resolution

Use the Encryption type: 128-bit AES or 256-bit AES (SHA-2), that does not require Salt.

Issue/Introduction

During an SDR restore, the user is prompted to enter the pass phrase for the encryption key that was used during the backup but the pass phrase is not accepted.