The malware scan Job fails "0xe000e214 - An error occurred while processing batch of files to be given to malware scan engine for performing malware scan. See the job log for details. "

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Article ID: 100072647

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Description

Error Message

0xe000e214 - An error occurred while processing batch of files to be given to malware scan engine for performing malware scan. See the job log for details.

Cause

If any errors are encountered while processing the specific path in the backup set, the error code should be displayed in the scan output in the job log.

Resolution

Please refer to the URL for the error code number rSystem Error Codes (0-499) (WinError.h) - Win32 apps | Microsoft Learn.

If generic system errors are found during a scan, restore the data to an isolated environment and perform the scan operation.

Issue/Introduction

The malware scan Job fails "0xe000e214 - An error occurred while processing batch of files to be given to malware scan engine for performing malware scan. See the job log for details. "

Additional Information

UMI: V-79-57344-57876