Backup job may hang with queued or loading media status when using LeastFreeSpaceFirst selection method

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Article ID: 100072444

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Updated On:

Description

Error Message

N/A

 

Cause

Backup Exec does not use the next disk storage when LeastFreeSpaceFirst method is configured.

 

Resolution

Workaround

Use MostFreeSpaceFirst for the selection method of the storage device pool.

  1. On the Backup Exec media server, run BEMCLI.  Start > All Programs > Veritas Backup Exec > Backup Exec Management Command Line Interface.
  2. Enter the following command:
    Get-BEStorageDevicePool -Name "the storage device pool name" | Set-BEStorageDevicePool -SelectionMethod "MostFreeSpaceFirst"

 

This issue is presently under investigation by our Engineering Team. Depending on the results of this investigation, it may be addressed through a patch or hotfix in current or future software releases. However, this specific issue is not currently scheduled for inclusion in any upcoming release. If this issue has a significant business impact on your continued use of the product, please contact your Sales representative or the Sales team to discuss your concerns.

 

Issue/Introduction

Backup job hangs with queued or loading media status when all the following conditions are met:
  1. Getting non-virtual machine backups, such as flat-files under a specific drive letter.
  2. Getting backups to a storage device pool.
  3. LeastFreeSpaceFirst is configured for the selection method of the storage device pool.
  4. A storage device becomes full, and another storage device has enough free space.

Additional Information

ETrack: 4184785
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