Resolving Automatic Job Cancellation in Disk Cartridge Backup Systems

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Article ID: 100071920

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Description

Error Message

Job cancelled

 

Cause

The cause of the automatic job cancellation is the lack of available space on the disk cartridge.  There will be alerts in Backup Exec indicating the need to insert a disk cartridge with sufficient space to accommodate the backup data and if those alerts are ignored the job will eventually be cancelled.

 

Resolution

To prevent the issue:

Check Space Availability: Prior to running scheduled backups, verify the current disk cartridge's available space and if there is not sufficient space for the scheduled backup(s), switch to a disk cartridge with enough space for coming backups.

Detailed Steps:

  1. Verify Disk Cartridge Space:

    • Access the backup system and check the status of the current disk cartridge.
    • Determine if the cartridge is full and/or cannot accommodate additional backup data.
  2. Replace Disk Cartridge:

    • Eject the full disk cartridge.
    • Insert a new or previously used disk cartridge with sufficient available space.
  3. Run Backup Job:

    • Initiate the backup job manually or wait for the next scheduled backup.
    • Monitor the job to ensure it completes successfully without cancellation.
    • If a backup job will not fit onto an empty disk cartridge, the backup job may need to be broken into smaller pieces or higher capacity disk cartridges obtained.

 

Issue/Introduction

Backup jobs may be automatically cancelled in a disk cartridge-based storage system.