Beremote.exe crashes on the Backup Server when backing up CIFS, SMB, Windows shares. Backup job reports an error "0xe00084f8 - The network connection to the Backup Exec Remote Agent has been lost"

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Article ID: 100069572

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Updated On:

Description

Error Message

V-79-57344-3844 - The Backup Exec server was unable to connect to the Remote Agent on machine .

Remote Agent not detected on

0xe00084f8 - The network connection to the Backup Exec Remote Agent has been lost. Check for network errors

 

Application Event Log 
Event Type: Error
Source: BEDBG    
Event ID: 259    
Description: A process crash has been detected.
Faulting application: beremote.exe 23.0.1250.1010
Faulting module: ??? ???
Fault offset                  0
Exception code      
           0."
 

 

Resolution

This issue is resolved in Backup Exec 24

Additional Information

ETrack: 4168260