Error Message

BKUPINST**.htm (C:\ProgramData\Veritas\Backup Exec\Logs)

05-30-2024,07:21:47 : Executing BEMain_ConfigMMS. Configuring MMS components.
+ 05-30-2024,07:21:50 : CopyPvlData: Failed to get Database Server Name from registry, rc=0x0. Using default value CAS-Server.
+ 05-30-2024,07:26:45 : CopyPvlData: Copy from MBES-Server\BKUPEXEC64 to CAS-Server\SQLEXPRESS for system MBES-Server failed, rc=0x2.
+ 05-30-2024,07:26:45 : FATAL ERROR: BEMSI;BEMainOps.dll;BEMainOps.cpp;-2:BEMain_ConfigMMS() - BE_CopyPVLData.
+ 05-30-2024,07:26:45 : V-225-130: Error configuring MMS ***To search for information about this error, click here
05-30-2024,07:26:45 : CustomAction ConfigInstall returned actual error code 1603 (note this may not be 100% accurate if translation happened inside sandbox)
05-30-2024,07:26:45 : Action ended 7:26:45: InstallExecute. Return value 3.
05-30-2024,07:26:45 : Action 7:26:45: Rollback. Rolling back action:

During the managed backup exec server (MBES) feature installation, the BE installer checks the credentials table of the central administration server (CAS). If it finds logon accounts on CAS which do not have a password, then the installation rolls back.
 

Run the following commands on the Central Administration Server to find the account which have empty passwords.

1. Open a notepad and save the query below as a .sql file. Let's name it Creds.sql and save it to C drive root.
select * from Credential where len(accountpassword)<=0

2. Open command prompt ( run as administrator). Type cd /

3. Type osql.exe -E -S CAS-Server-Name\CAS-SQL-Instance -d BEDB -i Creds.sql -o Credsout.txt -h-1 -n -w3000

Example: Looking at the error message in this scenario, the command would like this.
CopyPvlData: Copy from MBES-Server\BKUPEXEC64 to CAS-Server\SQLEXPRESS for system MBES-Server failed, rc=0x2.

osql.exe -E -S CAS-Server\SQLEXPRESS -d BEDB -i Creds.sql -o Credsout.txt -h-1 -n -w3000

Note: CAS-Server is the Hostname of CAS Server and SQLEXPRESS is the SQL Instance on CAS where Backup Exec Database is hosted.

4. Review the Credsout.txt file which is saved in C drive. It shows user accounts which may not have any password saved.

5. If a logon account does not have a password, edit the logon account and save a password or delete it if the user account is not in use. Then retry the MBES feature installation.

Steps to open Logon Accounts section in Backup Exec User Interface:

Click on BE Icon ( Top left of BE User Interface) -> Configuration and Settings -> Logon Accounts -> Manage Logon Accounts)
Make sure each user account has a password added.

Note: It is recommended to delete the logon accounts which are not in use on a central administration server or managed backup exec server or a standalone Backup Exec installation.