Teams site backup job does not complete and stays running for an extended period of time until it is cancelled.

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Article ID: 100068629

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Updated On:

Description

Error Message

The job status reports running but does not complete. 

Cause

The list of site items to backup has a structure with many folders and subfolders. This causes the item query or read request to slow down and timeout.

Resolution

This issue is resolved in Backup Exec 24

 

Issue/Introduction

Microsoft Teams site backup job is not completed and stays running for a long time until the job is canceled.

Additional Information

ETrack: 4137953