When installing a Hotfix for Backup Exec, an error message occurs. "Installation of HF###### has failed." Where ##### represents the hotfix number for the respective Backup Exec product

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Article ID: 100068303

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Updated On:

Description

Error Message

Installation of HF###### has failed.  V-225-136 The patch failed to install. Return code 1625

Cause

A permissions issue on the server is preventing the install from running successfully.

Resolution

Disable User Access Control (UAC) and retry the installation

Note: remember to re-enable UAC after the installation.

Issue/Introduction

When installing a Hotfix for Backup Exec, an error message occurs. "Installation of HF###### has failed." Where ##### represents the hotfix number for the respective Backup Exec product