Backup of System State or Exchange to Deduplication storage fails with an error resource is not responding.

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Article ID: 100067753

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Updated On:

Description

Error Message

V-79-57344-65301 0x3 - The System State resource is not responding. Backup set canceled.

0xe000fea9 - The Backup Exec data store encountered a problem during the operation.

0xe000ff15 - A communications failure has occurred with a System State resource.

The job failed with the following error: A communications failure has occurred with a System State resource

         
Application Event Log:

Application Error    
Event ID: 1000    

"Faulting application name: beremote.exe, version: 23.0.1250.1010, time stamp: 0x663b919a
Faulting module name: KERNELBASE.dll, version: 10.0.20348.2461, time stamp: 0x6008e061
Exception code: 0xc0000006

 

Cause

Under Investigation.

 

Resolution

This issue is fixed in Backup Exec 25

 

Issue/Introduction

Backup jobs, specifically on Windows 2022 media servers with Backup Exec 23, fail for GRT enabled System State or Exchange using deduplication storage. The error message displayed is, "V-79-57344-65301 0x3 - The System State resource is not responding. Backup set canceled." for System State backups. Exchange backups fail with "0xe000fea9 - The Backup Exec data store encountered a problem during the operation" and 0xe000ff15 - A communications failure has occurred with a System State resource. The Backup Exec Remote Agent on the Backup Exec media server may crash at the end of the job.

Additional Information

ETrack: 4132252 ETrack: 4145997 ETrack: 4177065 ETrack: 4179545 ETrack: 4177484