Backup of System State or Exchange to Deduplication storage fails with an error resource is not responding.
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Article ID: 100067753
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Description
Error Message
V-79-57344-65301 0x3 - The System State resource is not responding. Backup set canceled.
0xe000fea9 - The Backup Exec data store encountered a problem during the operation.
0xe000ff15 - A communications failure has occurred with a System State resource.
The job failed with the following error: A communications failure has occurred with a System State resource
Application Event Log:
Application Error
Event ID: 1000
"Faulting application name: beremote.exe, version: 23.0.1250.1010, time stamp: 0x663b919a
Faulting module name: KERNELBASE.dll, version: 10.0.20348.2461, time stamp: 0x6008e061
Exception code: 0xc0000006
Resolution
This issue is fixed in Backup Exec 25
Issue/Introduction
Backup jobs, specifically on Windows 2022 media servers with Backup Exec 23, fail for GRT enabled System State or Exchange using deduplication storage. The error message displayed is, "V-79-57344-65301 0x3 - The System State resource is not responding. Backup set canceled." for System State backups. Exchange backups fail with "0xe000fea9 - The Backup Exec data store encountered a problem during the operation" and 0xe000ff15 - A communications failure has occurred with a System State resource.
The Backup Exec Remote Agent on the Backup Exec media server may crash at the end of the job.
Additional Information
ETrack: 4132252
ETrack: 4145997
ETrack: 4177065
ETrack: 4179545
ETrack: 4177484
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