Troubleshooting Backup Job Failure: Exceeded Maximum Run Time
Article ID: 100067187
Updated On:
Description
Error Message
"The job was automatically canceled because it exceeded the job's maximum configured run time."
Cause
The root cause of the issue is that the backup job is taking longer than the maximum configured run time allowed. This could be due to various factors such as the size of the data being backed up, network congestion, or system resource limitations.
Resolution
To resolve the issue, follow these steps:
-
Schedule the backup job as a one-time scheduled backup. Instead of running the backup job continuously, schedule it to run once at a specific time. This will ensure that the backup job completes within the maximum configured run time.
-
Delete the backup job once it completes: After the backup job finishes successfully, delete the job to prevent it from running again and potentially exceeding the maximum run time.
Additional Instructions:
- If the backup job fails, reopen the case and provide the job log for further analysis.
- Consider splitting the backup job into smaller, more manageable chunks if the size of the data being backed up is causing the job to exceed the maximum run time.
- Check for any antivirus software running on the system and ensure that it is configured to exclude the backup job's files and directories. This can help improve performance and prevent interference with the backup process.
Issue/Introduction
The backup job is failing with the error message "The job was automatically canceled because it exceeded the job's maximum configured run time." This issue occurs after 10 days of running the backup job. The failure of the backup job impacts the system's ability to perform a full backup, potentially leading to data loss.
Was this article helpful?
Yes
No
Powered by
