Troubleshooting Backup Failure with Error 0xe0008488 - Access is Denied

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Article ID: 100067141

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Description

Error Message

0xe0008488 - Access is denied.

 

Cause

This error code indicates that the backup job was unable to access the necessary resources or permissions to perform the backup operation successfully.

Resolution

To resolve the issue, it is recommended to provide the necessary permissions for the "BE" account in the Active Directory group policy for both the primary and secondary domain controllers.

This can be done by following the steps outlined in this article "https://support/en_US/article.100002431".
The user should consult with their team and make the required changes accordingly.

Additionally, it is advised to implement antivirus (AV) exclusions to prevent any interference with the backup process. The user should refer to the articles "https://support/en_US/article.100046324" and "https://support/en_US/article.100002431" for guidance on configuring AV exclusions.

 

 

Issue/Introduction

The user encountered a problem while attempting to backup the system state of an Active Directory (AD) server.