Exception of FIPS 140-2 compliant software encryption can occur

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Article ID: 100066546

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Updated On:

Description

Error Message

WARNING: FIPS 140-2 compliant software encryption is enabled, but is not supported for the backup of this resource.  Standard software encryption will be used instead.

 

Cause

A registry for FIPS 140-2 compliant software encryption is missing on the remote servers.

 

Resolution

This issue is resolved with Backup Exec 24.0 Hotfix 651544

 

Workaround:

1. On the remote servers, create the following registry and set data to 1

Key: HKEY_LOCAL_MACHINE\SOFTWARE\Veritas\Backup Exec For Windows\Backup Exec\Engine\Encryption

Value: Use FIPS mode

Type: DWORD

Data: 1

2. On the remote servers, restart Backup Exec Remote Agent for Windows service

 

 

Issue/Introduction

An Exception of FIPS 140-2 compliant software encryption can occur with Backup Exec 23 or 24 when backing up remote servers.

Additional Information

ETrack: 4162337 SW Download: UPD651544