Backup Exec Hotfix or Upgrade fails to install if the SQL instance for the Backup Exec database 'sa' user name is renamed or disabled.
Article ID: 100066142
Updated On:
Description
Error Message
V-225-205: ERROR -1: Cannot find the principal 'sa', because it does not exist or you do not have permission. ***To search for information about this error, click here
Failed to change BEDB owner to SA user. This might cause problems if the current owner account of database is orphaned.
Cause
SQL default "sa" account has been renamed and/or disabled.
Resolution
Enable the SQL "sa" account for Backup Exec patching or upgrade process, then disable the "sa" account after the patching or upgrade process is complete.
Issue/Introduction
If the SQL database instance hosting the Backup Exec database (BEDB) "sa" user account is disabled or renamed, the hotfix or upgrade will fail to install.
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