Hyper-V VM duplicate job targeted to dedupe folder fails during the verify stage with error “0xe00084af - The directory or file was not found, or could not be accessed”

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Article ID: 100063931

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Updated On:

Description

Error Message

Job Log reports the error below during the verification phase of the duplicate job to Deduplication Storage :
Final error: 0xe00084af - The directory or file was not found, or could not be accessed.

Cause

This issue is being investigated.

Resolution

Workaround:

Disable the Verify option for the duplicate job and schedule a separate Verify job to run after a few hours.


This issue is currently under investigation by Veritas Technologies LLC. Pending the outcome of the investigation, this issue may be resolved by way of a patch or hotfix in current or future revisions of the software. However, this particular issue is not currently scheduled for any release.  If you feel this issue has a direct business impact for you and your continued use of the product, please contact your Veritas Sales representative or the Veritas Sales group to discuss these concerns.
 

Note: Customers experiencing this issue are encouraged to contact Veritas Technical Support as data is still being collected to assist in resolving this issue.

Issue/Introduction

Hyper-V VM duplicate job targeted to dedupe folder fails during the verify stage with the error 0xe00084af - The directory or file was not found, or could not be accessed.

Additional Information

ETrack: 4153134