Upgrade from Backup Exec 21.4 to 22.2 fails when the Backup Exec Database is hosted on a remote, default SQL instance.
Article ID: 100063885
Updated On:
Description
Error Message
Backup Exec Installation Log: (C:\ProgramData\Veritas\Backup Exec\Logs\BKUPINST22.HTM)
Executing SQL file with RunSQLScript E:\BE\WINNT\INSTALL\BEx64\Migration\betopcat.sql
dbutil RunSQLScript: E:\BE\WINNT\INSTALL\BEx64\Migration\betopcat.sql SQLServer: SQLInstance: DatabaseName:BEDB
OpenFromInitializationString Connection String = hr=0x80040e4d
Error connecting to BEDB database: hr = 0x80040e4d
dbutil RunSQLScript: failed to open data source
dbutil RunSQLScript: failed: 0x8000ffff
OS ERROR: 0x8000ffff (-2147418113)
+ ERROR: 1 - Failed to execute betopcat.sql.
+ V-225-134: Error executing DB schema scripts for build to build upgrade. ***To search for information about this error, click here
CustomAction ConfigInstall returned actual error code 1603 (note this may not be 100% accurate if translation happened inside sandbox)
Action ended : InstallExecute. Return value 3.
Action : Rollback. Rolling back action:
Cause
Install process issue with the Backup Exec 22.2 installer.
Resolution
Workaround:
Use a two-step process for the upgrade. First upgrade to Backup Exec 22.0 or 22.1, then upgrade to Backup Exec 22.2
Solution:
This issue is resolved in Backup Exec 23
Issue/Introduction
Additional Information
