Virtual Machine GRT restore fails from non-encrypted duplicate differential tape set when full duplicate tape set is software encrypted.
Article ID: 100063690
Updated On:
Description
Error Message
Error in Job log :
0xe0000f0c - An error occurred while attempting to initialize the encryption for the job
V-79-57344-3852 - An error occurred while attempting to initialize the encryption for the job.
V-79-57344-65072 - Connection to restore target was lost. Process aborted.
Restore
V-79-57344-38721 - One or more virtual disk images could not be loaded:
Cause
Duplicate copies of Full and Differential or Incremental should be encrypted with the same key.
If the full set duplicate copy is encrypted but the Differential set duplicate copy is not encrypted, a GRT restore from Differential set will fail with the above error.
Resolution
Edit the Backup Job definition and set the encryption key for the duplicate stages, which are to be encrypted.
It is recommended to encrypt both or not encrypt both the Full and Differential/Incremental copies for Virtual Machine GRT restore to work.
If a full duplicate tape copy is encrypted and a differential or incremental duplicate tape copy is not encrypted, then granular restore from differential tape copy fails with "0xe0000f0c - An error occurred while attempting to initialize the encryption for the job" error.
Workaround:
Restore from Disk backup set.
OR
Duplicate the full tape copy and differential/Incremental tape copy to disk storage and then restore from the differential/Incremental disk set.
Issue/Introduction
Additional Information
