Unable to open job log from CAS (Central Admin Server) for a backup job delegated to MBES

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Article ID: 100062903

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Updated On:

Description

Error Message

Could not load job log.
The job log could not be loaded (C:\Program Files\Veritas\Backup Exec\Data\)

The Job log is not available because the managed Backup Exec server is not configured to send the job log to the central administration server in this situation. You can view the job log on the managed Backup Exec server. 
Edit the settings on the managed Backup Exec server to enable the job log to be sent to the central administrator server

 

 

 

Cause

Settings for  Managed Backup  Exec Server (MBES)  under the Storage tab of CAS (Central Admin Server)  has a connection set to Slow. This setting doesn't allow job logs to be copied to the CAS server. 

Resolution

Make sure the setting for MBES is set to either "custom" with job log copy to CAS option enabled or the connection is set to "Fast".

 

Issue/Introduction

Unable to open job log from CAS (Central Admin Server) for a backup job delegated to MBES