Error Message

SMTPTroubleshooter.log reports the error below;

[Error],"CSMTPHelper::PrepareForAttachment: Content-Type: application/octet-stream; name=Ǡ痂Ȁ"
[Error],"CSMTPHelper::PrepareForAttachment: Content-Type: name=�疻Ȁ"
[Error],"CSMTPHelper::PrepareForAttachment: Content-Transfer-Encoding: base64"
[Error],"CSMTPHelper::PrepareForAttachment: Content-Disposition: attachment; filename=疻Ȁ"
[Error],"CSMTPHelper::PrepareMailBody: Attachment file exists"
[Info ],"MailBuf::~MailBuf: Mail Buf attachment buffer destroyed"
[Info ],"MailBuf::~MailBuf: Mail Buf object destroyed"
[Error],"WebServerRequest::SendSMTPMail: Sending SMTP Mail Not Successful: 55"
[Error],"WebServerRequest::SendSMTPMail: Unhandled exception"

The content-attachment MIME Type is misinterpreted.

There are no plans to address this issue by way of a patch or hotfix in earlier versions of the software at the present time.  However, the issue has been addressed in the revision of the product specified at the end of this article. 
 
Please contact your Veritas Sales representative or the Veritas Sales group for upgrade information including upgrade eligibility for the release containing the resolution for this issue.

This issue is resolved in the DLO 9.8.3 release.