Backup of a remote server with the message: "The server could not be backed up. Ensure that the server is online, and that the correct version of the Agent for Windows is installed".
Article ID: 100061379
Updated On:
Description
Error Message
V-79-57344-33899 - The server could not be backed up. Ensure that the server is online, and that the correct version of the Agent for Windows is installed
Cause
This error can be caused due to the server being offline or the incorrect version of the Agent for Windows being installed.
Resolution
To resolve this backup failure, follow the following steps:
- Ensure the correct version of the Backup Exec Agent is installed.
- Restart the Backup Exec Remote Agent service of the remote machine.
If the issue is not solved yet - Reboot the remote machine
Issue/Introduction
Backup of a remote server or share is failing with the following error message:
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