Configuration of M365 tenant fails with an error message "The request was too large or an invalid request was made [400] Tenant does not have a SPO license."
Article ID: 100061360
Updated On:
Description
Error Message
Adding the Tenant returns below error :
[400]Tenant does not have a SPO license
{"t":"2023-09-28 13:09:53.100","thread":"8200","sev":"error","m":"Failed to get SharePoint root site collection.","status":710}
{"t":"2023-09-28 13:09:53.100","thread":"8200","sev":"error","m":"CheckAccessToSharepointAPI::Unable to find tenantname and Sharepoint domain Name.","error code":710,"sleeping in milliseconds ::":10000}
Cause
Access checks to all API's are failing due to a specific license type.
Resolution
A hotfix is now available for this issue. Backup Exec 22.2 Hotfix 917391
Additional Information
ETrack: 4136796
SW Download: UPD917391
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