Backup Job can fail with error code '0xe00084d9' or '0xe0000f09'

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Article ID: 100061176

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Updated On:

Description

Error Message

Errors in Job Log :

0xe00084d9 - There was an error procesing the on tape catalogs
V-79-57344-34009

An error was encountered writing to the on-disk catalogs
V-79-10000-10660

0xe0000f09 - An error has occurred when writing to the Backup Exec Database. The data from this job's backup source will not be saved until the next full or incremental backup is performed
V-79-57344-3849

Cause

Backup set catalog information is being written to Backup Exec (BE) Catalogs folder. By default, the Catalogs folder is present on the C drive in the BE Installation path under \Catalogs. There could be situations in which the user may move it to a separate disk/drive. It should be known that BE writes backup set catalog information to that folder and that the disk on which the Catalogs folder exists should not have a read-only attribute set on it.


Note: The Backup Exec Catalogs drive can be found from the registry string value Catalog Path located at HKEY_LOCAL_MACHINE\SOFTWARE\Veritas\Backup Exec For Windows\Backup Exec\Engine\Misc. The attribute set on the disk can be checked from Disk Management.
 

Resolution


Use DISKPART to clear the disk READONLY attribute by running the command as shown below and then run the Backup. The command should be run from the Diskpart prompt in command prompt after selecting the disk (select disk ) which holds the catalogs folder and is ReadOnly:

attributes disk clear readonly

Note: Refer to Microsoft documentation for any additional help with the diskpart tool.