Error Message

-The type of errors encountered indicate that this hard disk drive is about to fail. It is recommended that this drive be replaced soon. To ignore this error and backup this drive, select "Ignore bad sectors during copy" from the advanced options in the Drive Backup Wizard.

(UMI:V-281-3215-8140)

Currently, when a drive that is part of a multiple drive backup is failing, System Recovery does not display which drive is failing.  The end user has to check all the drives to determine which one may be failing.

To protect as much data as possible from the failing drive, the option ignore bad sectors during copy should be enabled.  CHKDSK /r /f should be run on all drives to determine which drive is failing.  Please refer to related articles for the use of the CHKDSK command.

This issue is currently under investigation by Veritas Technologies LLC. Pending the outcome of the investigation, this issue may be resolved by way of a patch or hotfix in current or future revisions of the software. However, this particular issue is not currently scheduled for any release.  If you feel this issue has a direct business impact for you and your continued use of the product, please contact your Veritas Sales representative or the Veritas Sales group to discuss these concerns.
 
Note: Customers experiencing this issue are encouraged to contact Veritas Technical Support as data is still being collected to assist in resolving this issue.