Error Message

Adamm log :-
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Discover Status ERROR = 0xE000C039 (E_PVL_OST_AUTH_CONNECT_FAILURE)
07720] 09/05/23 16:16:37.057 DeviceIo: sts_open_server Azure:azure:azure.com storageaccount 2060001
[07720] 09/05/23 16:16:37.058 DeviceIo: ostaspi: sts_open_server Azure:azure:azure.com as storageaccount error 2060001
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Sgmon log :-
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PVLSVR: [09/05/23 16:16:37] [7720] DeviceIo: beost: Error: Azure: CAzureManager::validateCredentials: Failed to validate credentials. Error message:[AuthorizationFailure]. Error Message Detail:[], HTTP Error code:[403]. Returning with status:
PVLSVR: [09/05/23 16:16:37] [7720] DeviceIo: beost: Debug: Azure: stspi_open_server:Returning with status:
PVLSVR: [09/05/23 16:16:37] [7720] DeviceIo: beost: Error: libsts opensvh(): v12_open_server failed in plugin C:\Program Files\Veritas\Backup Exec\\libstspiazure.dll err 2060001
PVLSVR: [09/05/23 16:16:37] [7720] DeviceIo: sts_open_server Azure:azure:azure.com storageaccount 2060001
PVLSVR: [09/05/23 16:16:37] [7720] DeviceIo: ostutil: sts_open_server Azure:azure:azure.com storageaccount 2060001 0.568663 seconds
PVLSVR: [09/05/23 16:16:37] [7720] DeviceIo: ostaspi: sts_open_server Azure:azure:azure.com as storageaccount error 2060001
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When you try to access the desired offline cloud storage ( container ) on azure portal you will get :-

Error code 403 : This request is not authorized to perform this operation.
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• This request is not authorized to perform this operation. RequestId:3a4ba6b8-b01e-0015-0bcc-ea250b000000 Time:2023-09-19T07:38:58.8616800Z 
• This storage account's 'Firewalls and virtual networks' settings may be blocking access to storage services. Try adding your client IP address ('XX.XX.XX.XX') to the firewall exceptions, or by allowing access from 'all networks' instead of 'selected networks'.

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Azure Cloud Storage goes in an offline state when the Azure firewall is blocking access from client IP.

Step to fix the issue :-
1). Login to MS Azure portal
2). Go to Storage Account
3). Networking settings
4). Under Firewall options, "Add IP ranges to allow access from the internet or your on-premises networks."