Alerts reported for "This server is licensed to support only 0 standalone tape drives. Backup Exec is currently using one standalone tape drive, 0 robotic tape library drives, 0 virtual tape library drives. You must upgrade the license."

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Article ID: 100060325

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Updated On:

Description

Error Message

 "This server is licensed to support only 0 standalone tape drives. Backup Exec is currently using one standalone tape drive, 0 robotic tape library drives, 0 virtual tape library drives.You must upgrade the license." 

Cause

The issue is with the Backup Exec licenses installed, which are found to be corrupt.

Resolution

  1. Remove all the Backup Exec licenses using Install options and licenses.
  2. Move the license files out from X:\Programdata\Veritas Shared\Licenses\22.0\
  3. Regenerate all Backup Exec licenses required from the portal.
  4. Reinstall all the new licenses files.

Issue/Introduction

Alerts reported for "This server is licensed to support only 0 standalone tape drives. Backup Exec is currently using one standalone tape drive, 0 robotic tape library drives, 0 virtual tape library drives.You must upgrade the license" even though standalone tape drive is configured on the server.

Additional Information

ETrack: 4132128