O365 tenant failed to add with error "Request to exchange web services has returned an error. ErrorinvalidExchangeImpersonationHederData(343)"

book

Article ID: 100060233

calendar_today

Updated On:

Description

Error Message

While configuring O365 Tenant, getting an error Request to exchange web services has returned an error. ErrorinvalidExchangeImpersonationHederData(343)

Error captured in Sgmon:

MANAGEMENT: [08/22/23 03:20:52] [0059]     08/22 03:20:52.412[SCFConnector] ERROR:DoWorkloadConfiguration: DoWorkloadConfiguration failed with error code: 67113864. Internal error message
MANAGEMENT: [08/22/23 03:20:52] [0059]     08/22 03:20:52.412[SCFConnector] ERROR:ExecuteSCFWorkloadConfigurationQuery : Workload Configuration failed; Err : 67113864
MANAGEMENT: [08/22/23 03:20:52] [0059]     08/22 03:20:52.412[SCFConnector] GetPluginError : Called...
MANAGEMENT: [08/22/23 03:20:52] [0059]     08/22 03:20:52.412[SCFConnector] GetAndClearErrorInfo
MANAGEMENT: [08/22/23 03:20:52] [0059]     08/22 03:20:52.412[SCFConnector] GetAndClearErrorInfo: GetAndClear ErrorInfo successful

 

Cause

1. Check if the default authentication policy is blocking the connection.

2. Connect to Exchange Online through PowerShell and run the following command to verify:

PS C:\Users> Get-OrganizationConfig | Select DefaultAuthenticationPolicy

The following example output shows that there is no authentication policy configured:

DefaultAuthenticationPolicy
------------------------------------

Resolution

Set up a new policy to allow the connection by running the following command through PowerShell:

Set-OrganizationConfig -DefaultAuthenticationPolicy $null

Issue/Introduction

Not able to add Microsoft 365 Tenant.

Additional Information

ETrack: 4116452