O365 Exchange Mailbox backups and restore are failing intermittently with an error "SaaS Connector Framework error: Error code: 67113879/105. TLS error occurred for the operation. SSL_ERROR_SSL"
Article ID: 100059852
Updated On:
Description
Error Message
Error in job log:
Final error: 0xe000a925 - An error occurred in SaaS Connector Framework.Final error category: System Errors For additional information regarding this error refer to link V-79-57344-43301
Click an error below to locate it in the job log
SaaS Connector Framework error: Error code: 67113879/105. TLS error occurred for the operation. SSL_ERROR_SSL
error:14090086:SSL routines:ssl3_get_server_certificate:certificate verify failed self signed certificate in certificate chain.(0)
Backup- SCF::\\Domain.mail.onmicrosoft.com{GUID}\O365Family\O365Exchange
SaaS Connector Framework error: Error code: 67113879/105. TLS error occurred for the operation. SSL_ERROR_SSL
error:14090086:SSL routines:ssl3_get_server_certificate:certificate verify failed
self signed certificate in certificate chain. (0)
V-79-57344-43301 - An error occurred in SaaS Connector Framework.
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Cause
Fortinet self signed certificate was not present on Backup Exec server and hence the Backup failed.
Resolution
Installed the fortinet self signed certificate on Backup Exec Server and Backup of Microsoft 365 tenant was successful.
Issue/Introduction
"SaaS Connector Framework error: Error code: 67113879/105. TLS error occurred for the operation. SSL_ERROR_SSL"
Additional Information
