A restore job may fail with an error ED80001A when directly restoring from cloud backup destination on Veritas System Recovery 23 or earlier.
Article ID: 100059192
Updated On:
Description
Error Message
Error ED80001A: Unable to find data at offset [number] in recovery point.
Enter a valid recovery point filename to continue.
Cause
Cloud components issue in Veritas System Recovery 23 or earlier.
Resolution
This issue has been fixed in Veritas System Recovery 23.1.
Attempt the direct recovery from cloud backup destination again after upgrading to Veritas System Recovery 23.1.
Issue/Introduction
A restore job may fail with an error
"ED80001A: Unable to find data at offset [number] in recovery point." when directly restoring from cloud backup destination on Veritas System Recovery 23 or earlier.
Additional Information
ETrack: 4110285
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