Exchange GRT data restore to PST fails with an error "0xe000fe0d - A device-specific error occurred."

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Article ID: 100059188

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Updated On:

Description

Error Message

Error in Job Log

Final error: 0xe000fe0d - A device-specific error occurred.
Error writing file data
Error writing file data

Error in Debug log

[fsys\mb2]           - PropSandwich::SaveChanges(): Ignore COM error 0x800706F7
[fsys\mb2]           - PropSandwich::SaveChanges(): Ignore COM error 0x800706F7
[fsys\shared]        - [FS_WriteObj::431]  amount_to_write:31744 amount_written:0 blockSize:1 ... ret_val:0xe000fe0d
[fsys\shared]        - [FS_WriteObj]  buffer:0x171a5d50000  size:0  blockSize:1 ... Exit (0xe000fe0d)
[ndmp\loops]         - LP_ENV::MsgError: error 0xe000fe0d processing object Database - Email Message? 

Cause

This issue is seen with restores for large mailbox selection or large set of email selections.

Resolution

This issue is currently under investigation by Veritas Technologies LLC. Pending the outcome of the investigation, this issue may be resolved by way of a patch or hotfix in current or future revisions of the software. However, this particular issue is not currently scheduled for any release.  If you feel this issue has a direct business impact for you and your continued use of the product, please contact your Veritas Sales representative or the Veritas Sales group to discuss these concerns.
 
Note: Customers experiencing this issue are encouraged to contact Veritas Technical Support as data is still being collected to assist in resolving this issue.

Issue/Introduction

Exchange GRT data restore to PST fails with an error "0xe000fe0d - A device-specific error occurred."

Additional Information

ETrack: 4123269