VMWare Incremental backup fails with the error message: 0xe00095b3 - Unable to create the virtual disk.

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Article ID: 100059148

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Updated On:

Description

Error Message

0xe00095b3 - Unable to create the virtual disk.
Final error category: Resource Errors

For additional information regarding this error refer to link V-79-57344-38323


SGMON Debug Log snippet from Backup Exec Server:

[6528] 2023-08-03T06:30:53.238 [fsys\shared]        - VDDK-Log: OBJLIB-FILEBE : FileBEOpen: can't open '\\.pdvfs\Server Name\2\BEData\STHVMDK\IMG\' : Could not find the file (393218).
[6528] 2023-08-03T06:30:53.239 [fsys\shared]        - VDDK-Log: DISKLIB-DSCPTR: DescriptorOpenInt: failed to open '\\.pdvfs\Server Name\2\BEData\STHVMDK\IMG\' with flags 0x21: Could not find the file
[6528] 2023-08-03T06:30:53.239 [fsys\shared]        - VDDK-Log: DISKLIB-DSCPTR: DescriptorOpen: Failed to open: The system cannot find the file specified
[6528] 2023-08-03T06:30:53.239 [fsys\shared]        - VDDK-Log: DISKLIB-LINK  : "\\.pdvfs\Server Name\2\BEData\STHVMDK\IMG\" : failed to open (The system cannot find the file specified).
[6528] 2023-08-03T06:30:53.239 [fsys\shared]        - VDDK-Log: DISKLIB-CHAIN : DiskChainOpen: "\\.pdvfs\Server Name\2\BEData\STHVMDK\IMG\": failed to open: The system cannot find the file specified.
[6528] 2023-08-03T06:30:53.239 [fsys\shared]        - VDDK-Log: DISKLIB-LIB   : Failed to open '\\.pdvfs\Server Name\2\BEData\STHVMDK\IMG\' with flags 0xe The system cannot find the file specified (25).
[6528] 2023-08-03T06:30:53.239 [fsys\shared]        - VDDK-Log: VixDiskLib: Detected DiskLib error 25 (The system cannot find the file specified).
[6528] 2023-08-03T06:30:53.239 [fsys\shared]        - VDDK-Log: VixDiskLib: Failed to open disk \\.pdvfs\Server Name\2\BEData\STHVMDK\IMG\. Error 4 (A file was not found) (DiskLib error 25: The system cannot find the file specified) at 6765.
[6528] 2023-08-03T06:30:53.239 [fsys\shared]        - VDDK-Log: VixDiskLib: VixDiskLib_OpenEx: Cannot open disk \\.pdvfs\Server Name\2\BEData\STHVMDK\IMG\. Error 4 (A file was not found) (DiskLib error 25: The system cannot find the file specified) at 7427.
[6528] 2023-08-03T06:30:53.239 [fsys\shared]        - VDDK-Log: VixDiskLib: VixDiskLib_Open: Cannot open disk \\.pdvfs\Server Name\2\BEData\STHVMDK\IMG\. Error 4 (A file was not found) at 7505.
[6528] 2023-08-03T06:30:53.239 [fsys\shared]        - VDDK-Warn: VixDiskLibProvider::NameBasedProvider::Get: Unable to open disk \\.pdvfs\Server Name\2\BEData\STHVMDK\IMG\, openflags = 4 - VixError 0x4.
[6528] 2023-08-03T06:30:53.239 [fsys\shared]        - VDDK-Warn: DiskLibProvider_GetDisk: Open failed - index 0.
[6528] 2023-08-03T06:30:53.239 [fsys\shared]        - VDDK-Warn: ERROR 2 opening disk 0.


 

Cause

The backup set created during the Full backup job of that VM has expired or does no longer exist or is accessible.

 

Resolution

Ensure the retention time specified for the Full backup job is set correctly, that it does not expire before all the incremental jobs in that backup chain have been completed.

Start a new backup chain (Full and Incremental) by running a new Full backup of the Virtual Machines and the subsequent Incremental backups.

 

Issue/Introduction

Backup Exec VMWare Incremental backup fails with the error message: 0xe00095b3 - Unable to create the virtual disk.

The issue is seen when the backup job is targeted to a Disk storage device (Local disk, Dedupe storage, NAS Storage) or an OST Storage device.