Some SQL AG databases might not be visible in the Backup Exec selection list

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Article ID: 100056333

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Updated On:

Description

Error Message

No error messages; some databases are not visible within the Backup Exec selection list.
 

Cause

Backup Exec requires the database names to be unique across all SQL AG systems.

 

Resolution

This issue is resolved in Backup Exec 24

 

Workaround:
Ensure that every database has a unique name, even if they are located on a different SQL AG(s)
 

 

 

Issue/Introduction

When creating a SQL AG (Availability Group) backup job, some of the databases might not be visible within the Backup Exec selection list. This is because these databases are detected by Backup Exec as already existing with exactly the same name on another SQL AG system.

All SQL AG databases need to have unique names; otherwise they are only selectable from one of the SQL AG systems.

Additional Information

ETrack: 4150218