V-79-57344-43301: One Drive Backup fails with error "0xe000a925 - An error occurred in SaaS Connector Framework"

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Article ID: 100055929

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Updated On:

Description

Error Message

V-79-57344-43301 One Drive Backup fails with error "0xe000a925 - An error occurred in SaaS Connector Framework"

Job Log:

Completed status: Failed
Final error: 0xe000a925 - An error occurred in SaaS Connector Framework.
Final error category: System Errors

For additional information regarding this error refer to link V-79-57344-43301

GroupFiles - MyBusinessDepartment:Documents
DD MONTH YEAR HH:MM:SS - WARNING: "SCF::\\mytestdomain.com{48cdfb83-c19d-418f-b224-a1bfb69c8051}\O365Family\O365OneDrive\Files.docx" is a corrupt file. This file cannot verify.
DD MONTH YEAR HH:MM:SS  - V-79-57344-43301 - An error occurred in SaaS Connector Framework.
SaaS Connector Framework error: resource: , item: Files.docx, parent: . Error code: 67113864/106. HTTP error occurred for the operation. [302]

 

Cause


Microsoft API changes.
 

Resolution

A hotfix is now available for this issue in the current version(s) of the product(s) mentioned. Refer to the Hotfix link under Related Articles to obtain the hotfix needed to resolve the issue.

Backup Exec 22.1 Hotfix 957650

 

Issue/Introduction

During a One Drive Backup using M365 agent option the backup fails with an error occurred in SaaS Connector Framework.

Additional Information

ETrack: 4116404 SW Download: UPD957650