Error Message

Console Crash Stack:

System.OutOfMemoryException: Array dimensions exceeded supported range. at System.Collections.Generic.List`1.set_Capacity(Int32 value) at System.Collections.Generic.List`1.EnsureCapacity(Int32 min) at System.Collections.Generic.List`1.InsertRange(Int32 index, IEnumerable`1 collection) at System.Windows.Controls.DataVisualization.Charting.DefinitionSeries.QueueUpdateDataItemPlacement(Boolean dependentAxisValuesChanged, Boolean independentAxisValuesChanged, IEnumerable`1 dataItems) at System.Windows.Controls.DataVisualization.Charting.DefinitionSeries.EnsureAxes(Boolean updateDependentAxis, Boolean updateIndependentAxis, Boolean unconditionallyNotifyAxes) at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs) at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Int32 numArgs, Delegate catchHandler)


Application Event log:

A process crash has been detected.

Faulting application: BackupExec.exe 22.0.1193.0
Faulting module: KERNELBASE.dll 10.0.14393.5582
Fault offset            0x26ea8
Exception code         0xe0434352.

This issue is within the WPF tool-kit 

Workaround:

The console crash is seen frequently when the following widgets in the Backup Exec Home tab are deselected:
- Backup size
- License Status
- Virtual Machine backup

 

There are no plans to address this issue by way of a patch or hotfix in earlier versions of the software at the present time.  However, the issue has been addressed in the revision of the product specified at the end of this article. 
 
Please contact your Veritas Sales representative or the Veritas Sales group for upgrade information including upgrade eligibility to the release containing the resolution for this issue.

This issue is resolved in Backup Exec 22.1.