Applying valid license file in System Recovery 23 fails with error "Cannot activate this product using license file".

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Article ID: 100054751

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Updated On:

Description

Error Message

E1AD3E43: Cannot activate this product using license file \. The license is not valid. Please enter the correct license file.

Cause

This issue is seen only with System Recovery build 23.0.0.62278 which had issues activating the license files.

Resolution

This issue has been resolved in System Recovery 23.0.0.62282 build

To resolve the issue, please perform 1 or 2.

 

1. Uninstall the System Recovery 23.0.0.62278 preserving the data and install System Recovery 23.0.0.62282 and then apply license file.

OR

2. Upgrade to System Recovery build to 23.0.0.62282 and then apply license file.

 

 

Issue/Introduction

On some of the machines where System Recovery 23 build 23.0.0.62278 is installed, applying valid license file in System Recovery 23 fails with error: "Cannot activate this product using license file".

Additional Information

ETrack: 4099217