Error Message

Cannot activate this product using license file \
Please enter the correct license file.

The account for "Veritas System Recovery" service does not have required permissions to access the shared folder where the license file is present.

To apply the licenses, the Administrator rights need to be enabled for the System Recovery service on a Windows Server Core machine.

How to enable the Admin Rights for "Veritas System Recovery" service:

1. On Window Server Core machine, run the below command.

sc.exe config "Veritas System Recovery" obj= ".\administrator" password="Welcome123"

2. Run below 2 commands.

net stop "Veritas System Recovery"
net start "Veritas System Recovery"

How to apply a license file to managed System Recovery or System Recovery Agent machine:

1. Create a shared path in a managing remote System Recovery computer, say ‘VSR-License-File’.

Example of ‘VSR-License-File’: 
\\\

2. Put the trialware license file in the ‘VSR-License-File’ shared path. The trialware license file exists in C:\ProgramData\Veritas shared\Licenses folder.

3. Launch System Recovery console on the remote managing machine.

4. Connect to managed System Recovery running on Server Core machine from menu option ‘Computer’.

5. From menu drop down option, select - Help -> Change License Key.

6. In ‘Change License File’ window, enter path of license file with a UNC path format.

Example:
\\\\A1234567890_QTY999999_SYSTEM_RECOVERY_UNLIMITED_SERVER_60_DAY_ONPREMISE_EVALUATION_LICENSE_1234567890.slf

How to apply license file on Standalone System Recovery machine directly from a shared folder:

1. Launch System Recovery console on the remote managing machine.

2. From menu drop down option, select - Help -> Change License Key.

3. In ‘Change License File’ window, enter path of license file with a UNC path format.

Example:
\\\\A1234567890_QTY999999_SYSTEM_RECOVERY_UNLIMITED_SERVER_60_DAY_ONPREMISE_EVALUATION_LICENSE_1234567890.slf