Unable to create a backup job using Microsoft 365 backup feature from Backup Exec console

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Article ID: 100054506

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Updated On:

Description

Error Message

Unable to view the job template screen when creating an M365 Backup Job

Cause

A local deduplication storage should be configured to be able to backup the M365 workload.

Resolution

Local deduplication storage should be configured in Backup Exec to setup a Microsoft 365 Job.
The first backup should use a deduplication storage and then the set can be duplicated via a  "Duplicate" job  to disk or tape if a secondary copy of that backup set is needed.

 

Requirements for Microsoft 365

 

Issue/Introduction

During the Microsoft Office 365 backup job creation backup job definition properties - the job template screen wizard disappears automatically.