GRT restore from Tape, Cloud Storage, or Open Storage Appliance fails with error "Final error: 0xe0001215 - The staging location on the Backup Exec server does not have enough disk space to stage the restore job."

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Article ID: 100053946

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Description

Error Message

Final error: 0xe0001215 - The staging location on the Backup Exec server does not have enough disk space to stage the restore job. Click Configuration and Settings, click Backup Exec Settings, and then click Granular Restore Technology to change the staging location, and then run the job again. Final error category: Resource Errors

For additional information regarding this error refer to link V-79-57344-4629

 

V-79-57344-4629 - The staging location g:\TEMP on the Backup Exec server does not have enough disk space to stage the restore job. The server has 58.2 GB space available, but 76.5 GB space is required to stage this job.

Cause

As part of a restore of granular items from backup, for the types of storage device mentioned above, staging the backed up data is required.  Staging during the restore allows Backup Exec to mount and extract the granular items selected for restore.  A prime example is restoring granular items like folders and files from a virtual machine backup.  The restore job would stage the entire VMDK (VMWare) or VHDX (Hyper-V) volume file, mount it, then extract the granular items for restore.  Backup Exec uses the staging location, c:\temp, by default for this operation.

NOTE:  Backup to Disk and Deduplication Disk folders do not have this staging requirement - the resource containing the granular items can be mounted directly from the storage location.

 

Resolution

Increase the free space for the staging location to accommodate the size of the resource being restored.  Alternately the staging location can be modified to a volume with more available space on the Backup Exec server.  See the Backup Exec Administrator's Guide in the Configuration and settings section, Granular Recovery Technology page.

Issue/Introduction

Attempting to restore granular items from Tape, Cloud Storage, or Open Storage Appliance based Granular Recovery Technology (GRT) enabled backup fails with error "Final error: 0xe0001215 - The staging location on the Backup Exec server does not have enough disk space to stage the restore job."