ODBC Alerts seen after upgrade to Backup Exec 22

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Article ID: 100053260

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Description

Error Message


Windows Event Viewer -

Log Name:      Application
Source:        Backup Exec CatErrorHandler Server
Event ID:      34326
Task Category: None
Level:         Error
Keywords:      Classic

Description:
Access to catalog index (Catalog index database) failed.
Reason:  [Microsoft][SQL Server Native Client 11.0][SQL Server]Executing SQL directly; no cursor. CCatRecordSet::Open
R:\UNION\1193R\becat\segodbc\seg_odbc.cpp(1891)
{ CALL DeleteCatMediaByMediaGuid( ?, ?, ? ) } 

 

{ CALL DeleteCatMediaByMediaGuid( ?, ?, ? ) } 

 

Cause

Clr Enabled value for the Backup Exec database instance is set to 0 after upgrade to Backup Exec 22. During and upgrade the Backup Exec database is detached from SQL 2014 SP3 Express BKUPEXEC instance then attached to the new SQL Express 2017 Express BKUPEXEC64 instance.

 

Resolution

A hotfix is now available for this issue in the current version(s) of the product(s) mentioned. Refer to the Hotfix link under Related Articles to obtain the hotfix needed to resolve the issue.

 

Backup Exec 22.0 Hotfix 142019

 

Issue/Introduction

ODBC Alerts seen after upgrade to Backup Exec 22

Additional Information

ETrack: 4078764