Error Message

Help does not load on Windows 2019 BE server after disabling IE11

As per following Microsoft announcement, Internet Explorer (IE) 11 desktop application will end support for certain operating systems starting June 15, 2022. If IE 11 is disabled on Backup Exec server above error may be observed.

https://docs.microsoft.com/en-us/lifecycle/faq/internet-explorer-microsoft-edge  

Workaround:- Install and configure Google Chrome as default web browser.

This issue is currently under investigation by Veritas Technologies LLC. Pending the outcome of the investigation, this issue may be resolved by way of a patch or hotfix in current or future revisions of the software. However, this particular issue is not currently scheduled for any release.  If you feel this issue has a direct business impact for you and your continued use of the product, please contact your Veritas Sales representative or the Veritas Sales group to discuss these concerns.
 
Note: Customers experiencing this issue are encouraged to contact Veritas Technical Support as data is still being collected to assist in resolving this issue.