question

When installing SR-L 21 to Red Hat 8.0, the installation fails with the error "Kernel (4.18.0_80.11.2.el8_0.x86_64) is not supported."

Error message

The following message will be recorded in the installation log:

------------------------------------------

Running System Recovery 21 Linux Edition, build 21.0.1-57059
filename: Veritas_System_Recovery.bin
running install( acceptEula=None, installSrd=None, installMount=None )

The eulaFile LICENSE was accepted
Install Distribution: (('redhat', '8.0', 'Ootpa'), 'x86_64')
Install Platform: '4.18.0_80.11.2.el8_0.x86_64'
Driver RPM file not found for kernel: 4.18.0_80.11.2.el8_0.x86_64.

!---===========================================================================
Building driver for custom kernel failed.
rm -rf /tmp/symsrinstall
!+--===========================================================================
!---===========================================================================
Kernel (4.18.0_80.11.2.el8_0.x86_64) is not supported.
Exiting install.

Solution Decision

This issue was fixed in a batch update for System Recovery 22.0 For Linux Edition or System Recovery 21.3 for Linux Edition 

When installing SR-L 21 to Red Hat 8.0, the installation fails with the error "Kernel (4.18.0_80.11.2.el8_0.x86_64) is not supported."

ETrack: 4013786