Backup Exec console crashes with error - An error with the Backup Exec administration console has occurred.

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Article ID: 100052600

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Updated On:

Description

Error Message

An error with the Backup Exec administration console has occurred. The administration console will close when you click OK. To restart the console, click the Backup Exec icon or click Start > All Programs > Veritas Backup Exec.

Object reference not set to an instance of an object. at BackupExec.UI.View.MainWindow.MainWindow_Loaded(Object sender, EventArgs e) at System.Windows.EventRoute.InvokeHandlersImpl(Object source, RoutedEventArgs args, Boolean reRaised) at System.Windows.UIElement.RaiseEventImpl(DependencyObject sender, RoutedEventArgs args) at System.Windows.BroadcastEventHelper.BroadcastEvent(DependencyObject root, RoutedEvent routedEvent) at System.Windows.BroadcastEventHelper.BroadcastLoadedEvent(Object root) at MS.Internal.LoadedOrUnloadedOperation.DoWork() at System.Windows.Media.MediaContext.FireLoadedPendingCallbacks() at System.Windows.Media.MediaContext.FireInvokeOnRenderCallbacks() at System.Windows.Media.MediaContext.RenderMessageHandlerCore(Object resizedCompositionTarget) at System.Windows.Media.MediaContext.RenderMessageHandler(Object resizedCompositionTarget) at System.Windows.Interop.HwndTarget.OnResize() at System.Windows.Interop.HwndTarget.HandleMessage(WindowMessage msg, IntPtr wparam, IntPtr lparam) at System.Windows.Interop.HwndSource.HwndTargetFilterMessage(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled) at MS.Win32.HwndWrapper.WndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled) at MS.Win32.HwndSubclass.DispatcherCallbackOperation(Object o) at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs) at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Int32 numArgs, Delegate catchHandler)

 

Cause

Due to some unexpected variable values Backup Exec console crashes.

Resolution

This issue is fixed in Backup Exec 22.

Issue/Introduction

Backup Exec console crashes with error - An error with the Backup Exec administration console has occurred.

Additional Information

ETrack: 4066713