'Error Reading Header' is seen in the Windows Application Log with the source as Veritas DLO Maintenance Service

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Article ID: 100052228

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Updated On:

Description

Error Message

Backup Errors:

'Error merging delta files for file .... DeltaReader::_ReadHeader - error reading header...'
'Error merging delta files for file .... Create file failed e0140007'

Restore Errors:

'Restorer::GenerateDeltaMergeList - missing baseline'
restore cannot restore delta file with empty version list

 

List of Anti-virus exclusions to configure for Desktop and Laptop Option

https://www.veritas.com/support/en_US/article.100047617

 

Cause

Corrupt baseline version of a backed up file.

The Baseline of a file can become corrupt for several reasons including, Hard Disk errors or Virus Scanner scanning files stored on the Network User Data Folder (NUDF).

 

Resolution

To resolve this issue the files and all revisions of the files that are showing the error need to be deleted from within the DLO Admin Console Restore view so that they can be backed up again.

Issue/Introduction

Windows Application Log shows an error with Veritas DLO Maintenance Service - 'error reading header'

Additional Information

ETrack: 4051827