Error Message

Final error: 0xa0009723 - Backup Exec cannot create a recovery checkpoint for the virtual machine. Refer to the Windows Event Log on the Hyper-V host for more details or retry the backup job.
Final error category: Resource Errors

Cluster node debug:

BEREMOTE: [01/05/22 15:56:14] [2428]     [fsys\vrtsrv]        - VirtualServer::PrepareForRCTBackup: Failed to create application consistent RCT checkpoint, error 0xe000a455

BEREMOTE: [01/05/22 15:56:14] [2428]     [fsys\vrtsrv]        - VirtualServer::PrepareForRCTBackup: Trying for a crash consistent RCT checkpoint now.

BEREMOTE: [01/05/22 15:56:17] [2428]     Failed to submit modify-vm-job after calling (0x00008005)

BEREMOTE: [01/05/22 15:56:17] [2428]                          - Failed to create virtual machine snapshot (0x80004005)

BEREMOTE: [01/05/22 15:56:17] [2428]     Failed to create virtual machine snapshot (0x80004005)

BEREMOTE: [01/05/22 15:56:17] [2428]     [fsys\vrtsrv]        - VirtualServer::PrepareForRCTBackup: RCT Snapshot operation failed for VM xxxxxxxx, error 0xa0009723

1.在Hyper-V宿主服务器上，打开“Backup Exec Utility”，在Publishing页面，确认发布信息为cluster名称的agent所在节点服务器。

2.将虚拟机迁移到此主机节点，通过Hyper-V Manager对虚拟机创建检查点确认可以成功创建及删除。

3.重启Backup Exec的所有服务以及主机节点的Remote Agent for Windows服务。

4.创建备份作业，通过cluster 节点选中虚拟机进行备份即可。