High number of Open Cloud Storage Daemon (ocsd) logging in event viewer even when job is successful

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Article ID: 100052151

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Description

Error Message

Event Viewer reports :

Log Name:      Application
Source:        C:\Program Files\Veritas\Backup Exec\ocsd.exe
Date:          12/8/2021 8:45:15 AM
Event ID:      0
Task Category: None
Level:         Warning
Keywords:      Classic
User:          N/A
Computer:      BE-SERVER.LAB.DOM
Description:
The description for Event ID 0 from source C:\Program Files\Veritas\Backup Exec\ocsd.exe cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

If the event originated on another computer, the display information had to be saved with the event.

The following information was included with the event: 

==> REQUEST/RESPONSE (Try=1/6.5993783s[SLOW >3s], OpTime=6.5993783s) -- RESPONSE SUCCESSFULLY RECEIVED
   PUT https://testingodd.blob.core.windows.net:443/aznewcontainer/Cloudstoragededupe/data/10/211106232533010/216172782113802329.sobin/0?blockid=NSI5WatsQktfesOPwNyvKg%3D%3D&comp=block
   Authorization: REDACTED
   Content-Length: [67001298]
   User-Agent: [APN/1.0 Veritas/1.0 BackupExec/MSDPCloud 15.0001.0021.1121]
   X-Ms-Client-Request-Id: [432eb981-e3ab-4386-44e5-247aa80ddadf]
   X-Ms-Version: [2018-11-09]
   x-ms-date: [Wed, 08 Dec 2021 13:45:08 GMT]
   --------------------------------------------------------------------------------
   RESPONSE Status: 201 Created
   Content-Length: [0]
   Content-Md5: [jX0ek+7EIbnlhLWmaq3JFA==]
   Date: [Wed, 08 Dec 2021 13:45:15 GMT]
   Server: [Windows-Azure-Blob/1.0 Microsoft-HTTPAPI/2.0]
   X-Ms-Request-Id: [f44fe651-701e-0050-4439-ec1c3a000000]
   X-Ms-Request-Server-Encrypted: [true]
   X-Ms-Version: [2018-11-09]

 

Cause

The Logging is default sent to the event viewer.
The OCSD log file is located in the BE Install Path\OCSD_Storage folder.
 

Resolution


This issue is fixed in Backup Exec 22.1

Workaround:

If Backups are working fine, then the events in the event viewer can be ignored. Refer 100052031 if any job failures are seen due to network.
 

Issue/Introduction

A high number of Open Cloud Storage Daemon (ocsd) logging is seen in event viewer even when the job is successful.

Additional Information

ETrack: 4058736