Error Message

Following errors are seen in DLOconsoleu debug log -

12/01/21, 21:37:14:842, dloconsoleu.exe, 7092:, T>, ADODB.cpp( 1298 ), : finished query - "SELECT  u.UserID, p.ProfileID,p.ProfileName,p.ProfileVIPDisabled, m.MachineExist, u.UserName,         u.UserDescription, u.UserEmail, u.UserSharePath, u.UserDataPath, u.UserDomain,         u.UserShareID, u.UserProfileID, u.UserDisabled, u.UserTimestamp, u.UserCUID, u.UserFlags, u.UserNotifDisabled, u.UserThrottleOverride,u.ArchivedDate,a.ArchiveDeleteDisabled,a.ArchiveDeleteDays,a.ArchiveDisabled  FROM  AutoADScan a ,  SUser u INNER JOIN Profile p ON (u.UserProfileID = p.ProfileID) AND u.UserName = 'User'   INNER JOIN (     SELECT  DISTINCT u.UserID, CASE ISNULL(ms.MSUserID, 0) WHEN 0 THEN 0 ELSE 1 END AS MachineExist     FROM  SUser u LEFT OUTER JOIN MachineSettings ms ON u.UserID = ms.MSUserID    ) m ON (u.UserID = m.UserID) "

12/01/21, 21:37:14:896, dloconsoleu.exe, 7092:, E>, ADODBRecordSet.cpp( 39 ), ADODBRecordSet caught _com_error: ADODBError-_com_error: foundationerror=80040200; comerr=800a0cc1; nativeerror=-1; conn=; query=ADODBRecordSet::GetFieldValue - SecondarySharePath; msg=Unknown error 0x800A0CC1; src=ADODB.Fields; desc=Item cannot be found in the collection corresponding to the requested name or ordinal.

12/01/21, 21:37:14:896, dloconsoleu.exe, 7092:, E>, shadowuserrecord.cpp( 513 ), Failed to load User record : ADODBError-_com_error: foundationerror=80040200; comerr=800a0cc1; nativeerror=-1; conn=; query=ADODBRecordSet::GetFieldValue - SecondarySharePath; msg=Unknown error 0x800A0CC1; src=ADODB.Fields; desc=Item cannot be found in the collection corresponding to the requested name or ordinal.

12/01/21, 21:37:14:896, dloconsoleu.exe, 7092:, E>, ConfigFolderObject.cpp( 1025 ), Failed to load User record : ADODBError-_com_error: foundationerror=80040200; comerr=800a0cc1; nativeerror=-1; conn=; query=ADODBRecordSet::GetFieldValue - SecondarySharePath; msg=Unknown error 0x800A0CC1; src=ADODB.Fields; desc=Item cannot be found in the collection corresponding to the requested name or ordinal.

This error occurs due to an issue related to an operator in the query.

A supported hotfix has been made available for this issue. Please contact Veritas Technical Support to obtain this fix. This hotfix has not yet gone through any extensive Q&A testing. Consequently, if you are not adversely affected by this problem and have a satisfactory temporary workaround in place, we recommend that you wait for the public release of this hotfix.

Veritas Technologies LLC currently plans to address this issue by way of a patch or hotfix to the current version of the software. Please note that Veritas Technologies LLC reserves the right to remove any fix from the targeted release if it does not pass quality assurance tests. Veritas’ plans are subject to change and any action taken by you based on the above information or your reliance upon the above information is made at your own risk.

Please contact your Veritas Sales representative or the Veritas Sales group for upgrade information including upgrade eligibility to the release containing the resolution for this issue.