Error Message

Job Log reports -
0xe00003be - Cannot open one or more mail messages because of unknown errors reading data from the EDB file

NA

Workaround

1. Disable Client-side Deduplication setting from Cloud Deduplication Storage
2. Restart the Backup Exec Services
3. Run the exchange GRT restore whose backup set has spanned to more than one media and it should restore successfully.

This issue is currently under investigation by Veritas Technologies LLC. Pending the outcome of the investigation, this issue may be resolved by way of a patch or hotfix in current or future revisions of the software. However, this particular issue is not currently scheduled for any release.  If you feel this issue has a direct business impact for you and your continued use of the product, please contact your Veritas Sales representative or the Veritas Sales group to discuss these concerns.
 
Note: Customers experiencing this issue are encouraged to contact Veritas Technical Support as data is still being collected to assist in resolving this issue.