VMWare备份带异常完成 V-79-57344-38366

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Article ID: 100050965

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Updated On:

Description

Error Message

V-79-57344-38721 - Failed to mount one or more virtual disk images:
V-79-57344-38366 - VDDK-Warn: VixDiskLib: VixDiskLibIsLegacyConnParams: the instance of VixDiskLibConnectParams is NOT allocated by VixDiskLib_AllocateConnectParams. The new features in 6.7 or later are not supported.

VDDK-Warn: ERROR: Vmount library: Error 2 while opening VSTOR2 driver's control device. 

Cause

Backup Exec 服务器上VSTOR2 驱动不可用或者没有启动

Resolution

1,检查路径 C:\Windows\system32\DRIVERS\vstor2-mntapi-shared.sys是否存在。Where  is 10 or 20。

2,运行MSinfo32,查看  Software Environment | System Drivers Vstor2-MintApi-Shared 是否为运行状态:

3,如果发现有驱动而没有运行,尝试命令启动:

net start vstor2-mntapi10-shared
- or -
net start vstor2-mntapi20-shared

4,如果驱动不存在,重装驱动,
浏览到
Backup Exec软件的安装目录,找到\VMware\VixDiskLib\bin\AMD64文件夹,右键点击vstor2.inf文件,然后点击安装。如图:

5,重新运行开启GRT的计划任务,确认备份结果成功无异常。

Issue/Introduction

VMWare备份带异常完成 V-79-57344-38366